Terms & Conditions
Delivery
Delivery service only available on Saturdays (1-7PM) or dates stated upon checkout. Strictly no choosing of timeslot.
Surcharge applies for Sentosa, Jurong Island, CBD areas, shopping malls & MBS.
Any incurred fees upon delivery (carpark/entry fee etc) will be billed to you.
No changes are allowed once your order is confirmed. However if a change of detail is needed an additional fee of $5 will be incurred.
No refunds will be made upon order confirmation.
There will be an additional charge of $20 for lack of detail/incorrect address provided & a re-delivery is required. (Subjected to driver’s availability).
Drivers will contact number provided upon delivery if needed. In the event of unsuccessful delivery due to ( recipient uncontactable/ no one is available to receive your order ) product will be left outside your door. We will not be responsible for any damages & no refunds will be made.
If the address/details provided is incorrect & there is no way to contact the customer/ uncontactable, your order will be cancelled & no refunds will be made.
Self Collection :
Pickup Location : 552 Jurong West Street 42 Block 552, 640552
11am-1pm / 7pm-9pm
Drop me a message once you're downstairs & your cake will be placed in a cooler box outside on the shoerack tagged with your Order Number & a picture will be sent to you. We will not be responsible if it is not collected.
If you're late :
You can choose to leave your cake in the cooler box located outside until you reach or reschedule for another timeslot/date (+$5 & subjected to availability)
Damage of bakes :
Kindly check your order upon receiving & contact us immediately with photo proof if there is anything wrong with your order. We will not be liable for anything thereafter.
88891529 ( WhatsApp only, no calls)
Deliveries to hotels :
- For deliveries to hotels, please provide us with the recipients Full Name as per NRIC/Passport.
- Drivers contact you upon delivery / leave at concierge
Additional Charges :
- CBD & Shopping Mall surcharge - $4
- Sentosa - $16