Terms & Conditions
Delivery
- Delivery will be between 12-6:30PM, there is no specific timeslot available.
- Surcharge applies for Sentosa, Jurong Island, CBD areas, shopping malls & MBS.
- Any incurred fees upon delivery (carpark/entry fee etc) will be billed to you.
- If you need the cake at a specific timing, kindly choose a day earlier.
- Strictly no self-collection/ requesting to arrange for own courier pick up.
- No changes are allowed once your order is confirmed. However if a change of detail is needed an additional fee of $5 will be incurred.
- No refunds will be made upon order confirmation.
- There will be an additional charge of $20 for incorrect address provided & a re-delivery is required.
- Our drivers will contact the details provided / knock on your door / call and in the event of unsuccessful delivery due to ( recipient uncontactable/ no one is available to receive your order ) product will be left outside your door. We will not be responsible for any damages & no refunds will be made.
Cake Damage :
- Please check your orders once it has reached you and approach us via WhatsApp (88891529) within 1 hour with photo proof if there is any problem with your order. We will not be responsible for any damage reported thereafter.
Deliveries to hotels :
- For deliveries to hotels, please provide us with the recipients Full Name as per NRIC/Passport.
- Drivers contact you upon delivery / leave at concierge
Additional Charges :
- CBD & Shopping Mall surcharge - $4
- Sentosa - $10